Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

Orders are processed within 1–2 business days after payment is confirmed.
Orders are processed Monday through Friday, excluding public holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.

Shipping Times

We proudly ship to customers worldwide.

Estimated Delivery Time

International Shipping: 7–12 business days

Please note that shipping times are estimates and may vary depending on your location, customs processing, weather conditions, carrier delays, or periods of high demand.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the items in your order. From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. Please allow 24–72 hours for tracking information to become available as it is updated by the shipping carrier.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. While we will do our best to update your order, we cannot guarantee changes once it has entered processing.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, and other applicable fees may be charged by your local customs authority. These charges, if applicable, are the responsibility of the customer.

Delayed Shipments

While we strive to meet our estimated delivery times, unexpected delays may occasionally occur due to factors beyond our control, including customs inspections, carrier disruptions, severe weather, or peak shipping seasons.

If your order has not arrived within the expected timeframe, please contact our customer support team, and we will gladly assist you.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and help find an appropriate resolution.